Keynote Speaker: Katherine Radeka
Presentation: How to Talk to Product Developers About Quality (So That They Will Listen)
Have you tried to get R & D, Engineering or Marketing interested in your company’s Lean, Six Sigma or Operational Excellence programs? Have you tried to help them build problem-solving cultures?
Have they told you that Innovation, Design or Product Development is different? Have you experienced compliance without commitment? Do your development teams see quality tools as checklist items to be done at the last minute?
Sometimes, Quality people talk to Product Developers in ways that create such resistance - without even realizing it.
You probably already know that you can’t talk to an engineering manager and a plant manager in the same way about Quality. But do you know how to shape your messages to R & D so that they will be eager to learn what you have to offer?
Katherine Radeka has spent the last twelve years building commitment to Lean in Product Development for pharma, biotech, energy, medical device and consumer products companies around the world. In this presentation, she shares communication strategies for Operational Excellence and Quality leaders who need to get support, commitment and buy-in from the people in R & D, Design, Engineering and Marketing organizations who think Operational Excellence doesn’t apply to them.
Katherine is the author of two books. Her first book, The Mastery of Innovation: A Field Guide to Lean Product Development won the Shingo Research Award in 2014. This book contains 19 case studies of companies who have used lean product development to get their ideas to market faster. Her second book is The Shortest Distance Between You and Your New Product: How Innovators Use Rapid Learning Cycles to Get Their Best Ideas to Market Faster. This book summarizes Katherine's ground-breaking work to integrate Agile Development and Lean Product Development into a proven method for accelerating innovation.
Pre-Dinner Speaker (Tutorial 1) Main Room: Wali Alam
Presentation: The New ISO 9001:2015
Perhaps the biggest change ever in Quality Management Systems is finally here. The Final Draft International Standard (ISO 9001:2015) was released on July 09. Contrary to many who thought that the standard has been watered down, and requirements reduced, careful reading will show that quite the opposite has occurred. There have been no reductions. In fact, there have been substantial additions. These are not just feel-good cerebral exercises—they come with teeth, and can bite.
ASQ Houston has organized a series of discussion forums facilitated by Wali Alam to help interpret, implement and audit the new requirements. The first forum on August 13 will be a “30,000 ft.” view of the standard along these 3 criteria. Subsequent forums will take a deep dive into the different parts of the standard, one by one, until the complete standard is covered. Wali Alam will open up the session with a summary of research on the topic, and then invite attendees to engage in discussions. We plan to get this series completed around the end of the year, which would be about the time when most people will be getting ready to plan for implementing the new standard.
Results of the discussions will be recorded and posted on the ASQ 1405 web-site for all to see, and participate in.
Pre-Dinner Speaker (Tutorial 2) rooms EF: Tony Adams
Presentation: Protection of Priority Data during QMS Audits
Every business organization depends on certain facets of its operations being held in confidence to give it a competitive edge. The audit process by its very nature requires the examination of at least some of this proprietary information. In this tutorial we will look at the kinds of information that need to be protected, and explore some of the methods that can be used to protect that information from unauthorized disclosure. We will also discuss the obligations that an auditor has to safeguard the organizations proprietary information and the precautions that need to be taken to protect both the auditors and their organization from consequences of such a disclosure.
5:00 - 7:00pm Registration
5:30 - 6:30pm Pre-dinner Presentation
6:30 - 7:00pm Dinner
7:00 - 7:15pm Announcements
7:15 - 8:30pm Keynote Dinner Presentation
Entrée 1: Oven Baked Meatloaf
Entrée 2: Roasted Turkey Breast
Entrée 3: Cheese Enchiladas
Sides: Rosemary Roasted Potatoes, Seasoned Green Beans
Dessert: Assorted Cupcakes Sampler
Coffee, iced-tea, and bottled water
As always, our monthly professional development dinner meetings are open to the public. There is no requirement to be an ASQ member to purchase a meal or to attend. Online registration closes on Tuesday at 11:45am before the event. If you choose to purchase a meal at the event, the price will be $25 and food choices may be limited.