Keynote Speaker: John Graham (Main Room J/K)
Author of the ASQ Book “The Magic of ISO” How to make It Fully Materialize"
Presentation: Why so many ISO 9001 Implementations fall short of success: Link to Presentation Slides
- What Makes ISO Really Work?
- Everybody wants something to be excited about
- Let GO of the word “Quality”
- Are we speaking the same language?
- What Does It Really Mean to Be ISO 9001 Certified?
- The Unofficial Quality Plan is One Page You Should Create First?
- The Visual QMS
- Just how much documentation do we need?
- Is this an expense or an investment?
- Second Gear, are we there yet?
- Refining our method
- Are you coming with me?
- Does ISO 9001 require an organizational strategy
- Don’t forget the 2 E’s
- What Knowledge do we need to organize?
- Why do we need a Management Review?
- Are we walking our talk (internal audits)?
- Who’s got the wheel
- Why is communication the #1 complaint?
- What about the hidden risk?
- Is anything getting better?
- What else is broken?
- Analysis of Data; What Data?
Pre-Dinner Speaker: Matthew Hu, PhD, Certified MBB (Main Room J/K)
Presentation: Robustness Thinking in Product Development
Click this Link to presentation slides
Summary: Will customers always use our products under optimal conditions?
Will our products always be manufactured under optimal conditions?
The answer to these two questions is no.
The challenge is simply that variation exists everywhere and inherent in all products and processes. Products and or processes which are sensitive to the effects of variation are significant contributors to quality, reliability and ultimately customer dissatisfaction. How can we make our product and or process insensitive to the variation? In this seminar, we will introduce robustness thinking about “how product or process can be designed to insensitive to variation and uncertainty” to explore the synergy between robust engineering and other quality improvement methods.
Most of reliability problems are related to variation and uncertainty. Thus, to design for reliability, the variation and uncertainty need to be addressed directly, rather than indirectly utilizing failure rates based on field, which are often of questionable quality.
The major focus of this presentation is to achieve reliability improvement through robust design. It does so by factoring reliability into the development of the design itself by designing for target reliability. The result of this approach avoids costly over-design and or dangerous under-design. Recognizing how variation in the environment (e.g., energy source, raw materials, heat, humidity, shock, vibration, dirt and dust) and system internal wear out, deterioration degrade reliability, robust design offers an exciting and effective way to build quality and reliability into products and services versus testing to inspect quality to assure reliability.
5:00 - 7:00pm Registration
5:30 - 6:30pm Pre-dinner Tutorial Presentation(s)
6:30 - 7:00pm Dinner
7:00 - 7:15pm Announcements
7:15 - 8:30pm Post-Dinner Main Presentation
Dinner Menu by Murdoch’s Backyard Pub:
Entree 1: Beef Brisket and/or BBQ Chicken Plate
Entree 2: Grilled vegetable kabob
Side Items: ColeSlaw & Potato Salad
Coffee, Water, Sweet Tea, and Unsweet Tea
As always, our monthly Professional Development Dinner meetings are open to the public and are only $5.00. There is no requirement to be an ASQ member to attend, or to purchase a meal. Online pre-registration closes on Mondays at 11:45pm before the event. If you choose to purchase a meal at the event, the price will be $25 (only $5 more).