Post-Dinner Main Speaker: Wali Alam (Main Room I/J/K)
Risk Based Thinking and CAPA—Rationalizing traditional corrective-preventive actions to build a powerful system for Continual Improvement
Ever since 1987, when the first revision of the ISO 9001 was published, there has been confusion about Corrective and Preventive Actions (CAPA). While most ISO geeks knew the difference, getting practitioners to understand and properly implement the two separate requirements has often been problematic. The source of the confusion was that the separation of the two requirements was un-necessary, since they were both based on the concept of preventing an undesirable event. The process steps were the same, and the only difference was whether the undesirable event had already occurred, or was being forecast to occur.
The entire CAPA concept was to recognize risk, or failure mode, and prevent it according to the severity of the consequences.
The CAPA process has always been a priceless model for extending the power of PDCA, which has been the undisputed genesis of systematic Continual Improvement. The concept of Risk Based Thinking in ISO 9001:2015 can erase the confusion, and provide a logical framework for a powerful continual improvement system. This presentation will show how to do so.
Pre-Dinner Tutorial 1 Speaker: Luis Suarez (Main Room I/J/K)
Presentation: Nonconformity and Corrective Actions
Interactive workshop where attendees are engaged to provide input based on their experience and knowledge. Topics in the agenda include:
- Causal analysis (contrasted with Root Cause Analysis). The importance of identifying all causes for the events (based on the allocated resources) to enable prioritization of actions (see next item)
- Prioritization of actions (contrasted with prioritization of causes). Use a risk-based approach to prioritize actions instead of causes with the aim to maximize return of corrective actions.
- Methodology for verification of effectiveness of corrective actions: is there a good practical alternative for low frequency & high impact events?
5:00 - 7:00pm Registration
5:30 - 6:30pm Pre-Dinner Tutorial Presentation(s)
6:30 - 7:00pm Dinner
7:00 - 7:15pm Announcements
7:15 - 8:30pm Post-Dinner Main Presentation
All entrees come over white or brown rice and fresh toppings bar
Entree 1: ITALIAN CREAMY FLORENTINE - Chicken breast, crimini mushrooms, and baby spinach in a white wine cream sauce made with basil, garlic and lemon.
Entree 2: TEXAS CHILI - Tender Beef, Smoked Sausage, and Bell Peppers in a true lone star red chili blend sauce made with fire roasted poblanos.
Entree 3: VEGETARIAN INDIAN REFLECTIONS - Potatoes, mushrooms, and baby spinach in an authentic Indian curry sauce made with caramelized onion, ginger and garlic simmered in yogurt.
Entree 4: LOUISIANA CREOLE - Chicken Breast, Smoked Sausage, and Bell Peppers in a sauce made with tomato, peppers, onions, celery and special blend of creole herbs and spices.
SOUTHWEST SALAD - Mixed greens, bell peppers, cilantro, red onions, corn, black beans, tortilla strips and & Southwest dressing
Warm Pita with garlic hummus
DESSERT: Baklava -or- Nutella Cheesecake
DRINKS: Iced Tea -or- lemonade
As always, our monthly Professional Development Dinner meetings are open to the public and are no charge. There is no requirement to be an ASQ member to attend, or to purchase a meal. Online pre-registration closes on Tuesdays at 11:45pm before the event. If you choose to purchase a meal at the event, the price will be $25 ($5 more) and food choices may be limited.